Orders typically ship from 1-3 business days, depending on our kitchen schedule. We ship Monday-Wednesday, and sometimes Thursday, depending on the destination, as we don't want your order to sit in a hot shipping warehouse over the weekend.
Current shipping options are USPS Priority Mail (1-3 days), and UPS Next Day, 2-Day, and Ground. Please note that only UPS guarantees its delivery window. Same day messenger delivery is available in Los Angeles only, and by special request at (310) 975-7088.
For shipping rates, please use the shipping calculator in the shopping cart. If your order contains temperature sensitive items, we recommend shipping 1-2 day shipping. During warmer periods in Los Angeles and at the destination, rates will increase to include insulation and reusable cold packs.
If the temperature at the destination will be above 70F during transit, you must choose 2-day delivery or faster. If above 80F, choose overnight. Please note that we are not responsible for melted product when the recipient is not present at the time of a guaranteed delivery. When possible, we recommend shipping to a business, as there would usually be someone available to receive. Lastly, please note that while USPS Priority Mail is economical and generally reliable, delivery times are not guaranteed as they are with UPS. As such, customer assumes risk of shipping delays or undue heat exposure when choosing USPS Priority Mail.
International shipments: We will make every effort to see that your order gets to its recipient in a timely manner. Kindly note that we are not responsible for delays or mishandling due to customs inspections in the destination country.